• Never heat the pot empty – always add water, oil, butter or a fat of your choice, before turning on the flame.
• Cook on low/medium heat and adjust the temperature as you go – high temperatures are not necessary and can damage your copper cookware.
Do not exceed 450 F (230 C), or 430 F (220 C) if the copper is tin-lined.
• Match the size of your cookware with the size of the burner – do not extend the flame beyond the diameter of the cookware.
• Avoid scratching the inside of your cookware with metal utensils or scouring pads – use wood, plastic or silicon tools.
• All our cookware can be used in the oven — do not exceed 450 F (230 C), or 430 F (220 C) if the copper is tin-lined.
• Always use oven mitts as handles and finials, especially those made of bronze, can get hot.
• Do not store leftovers in your cookware – use cookware to prepare and serve your meals at the table, then transfer any leftovers to an appropriate storage container and wash and dry the pan as per instructions
The thickness of Ruffoni pieces depends on different factors: the collection, the specific shape and size, the intended purpose, and the year of manufacture.
As we aim to strike the perfect balance between even heat conductivity, responsiveness, speed in heating-up and cooling down, and ease of lift and maneuvering, the thickness of the copper layer in most of our pieces ranges between 1-2mm.
The choice between tin and stainless steel is subject to personal preferences as both these materials are great for cooking. Have a look at their different benefits and choose what best suits your cooking style:
• Tin is a traditional, nickel-free choice. It’s naturally low-stick and has an unmatched heat conductivity. Its maximum temperature however is lower than stainless steel, can be scratched by metal utensils, and – after improper and/or many years of use – will require retinning.
• Stainless steel is scratch-resistant, easier to care for than traditional tin lining, and will not require retinning. However, it’s slightly less heat-responsive and more prone to sticking, generally heavier and more expensive.
Copper is a non-ferrous, non-magnetic metal, so our copper cookware isn't induction-suitable but we do offer best-in-class clad stainless steel cookware that is ideal for induction cooktops.
The Opus Prima line and the Symphonia Prima collection are induction-suitable and easy to care for – with Italian flair to spare.
We recommend using all our copper cookware, and especially the tin-lined collections, on gas cooktops to fully appreciate its exceptional heat responsiveness, but electric cooktops can also be used. Remember to add an oil or liquid to your cookware first, then switch on the stove to low-med heat. Match the size of the burner with the size of the pan, and make sure not to overheat.
You can cook pretty much anything in your Ruffoni copper that doesn't require very high heat and/or heating an empty pan: we recommend switching to our stainless steel for searing thick steaks, high-temperature stir fries, dry-toasting seeds or whole spices and cooking/baking bread.
Also, be mindful of acidic foods (lemon juice, wine, tomatoes): it is ok to occasionally use these ingredients, but cooking a lot of acidic substances may shorten the tin lining's lifespan, so we recommend picking a stainless steel lined piece for frequent use with high-concentration acidic foods (e.g., if you boil water and lemon every morning!).
We recommend washing your Ruffoni cookware inside and outside by hand, with warm water, regular non-aggressive dish soap, and a soft sponge.
When following use directions and keeping the cooking temperature low-med, sticking should not happen. If there is any food stuck to the inside, do not scrub with scouring pads – soak your Ruffoni with hot soapy water and any stuck-on food should soften and release. After washing, rinse and dry well immediately to prevent water stains.
We recommend that you do not wash your Ruffoni in the dishwasher – harsh detergents can tarnish copper surfaces, tin linings and silver finials, dull the shiny surface of your pots and pans and cause rim corrosion.
With use, copper develops a rich patina that many love and cherish.
To restore a polished shine there are many good products available commercially, including our own Ruffoni Cleaner, Kleen King in the US, and Brasso/Duraglit wadding for the occasional extra-shiny polish of display pieces.
If you’re out of your favorite cleaner or prefer a natural approach, try the tried-and-tested nonna’s remedy: mix fine salt and an acidic ingredient (lemon juice or vinegar), rub gently all over the tarnished copper surface, then rinse off and dry well. Click here to watch Rita Ruffoni demonstrate this simple but powerful method.
The silver plating of your Opus Cupra finials might darken over time due to natural silver oxidation – this is perfectly normal and safe.
To restore its shine we recommend using a silver polishing glove or cloth. We do not recommend silver polishing creams as they can get stuck in the little nooks and crannies of our intricate finial designs and be hard to remove.
You can remove the finial of your Ruffoni, however turning the finial onto the lid can leave indeleble scratch marks on the lid so we recommend to be very careful:
• While holding the finial firmly onto the lid, unscrew the screw/knob under the lid.
• When the screw is loose, gently lift the finial, paying attention not to scratch the lid.
• Be equally careful when replacing the finial onto the lid: always turn the screw, not the finial
The tin-lining of your Historia cookware will likely change color, become iridescent, spotty, then darken over time. The colors and timing of this will vary, but rest assured that this is perfectly normal and safe and does not affect the quality of the product or its performance.
There is no need to try and scrub it away or retin your cookware: you’ll only need to re-tin your Ruffoni cookware once the tin-lining wears out and copper becomes clearly visible through the bottom.
We recommend discontinuing use of your cookware and having it retinned when the tin-lining of your Ruffoni wears out and copper becomes clearly visible through the bottom as it may react with acidic foods.
The lifespan of tin lining will vary depending on frequency of use, temperature ranges, and type of foods cooked. It can also be drastically shortened in even a single instance of misuse, such as overheating, boiling dry, or scratching. However, when use and care instructions are followed, we often see well-loved pans get retinned after 10 or 20 years of home use. In top-level restaurants, retinning usually happens every couple of years.
We do offer a retinning service for our cookware, but over time we have found that for US customers it is faster and more cost-effective to have them retinned nationally to avoid international shipping and customs clearance.
Luckily, many tried-and-tested local options exist – we have had a great experience and can recommend Rocky Mountain retinning: mention that you have Ruffoni pieces in need of retinning and they will grant you a 15% discount.
Rocky Mountain Retinning
5815 W 52nd Ave
Denver, CO 80212
All Ruffoni products come from our workshop in the Italian Alps. To provide a better service and be able to offer free ground shipping, we hold a limited stock of items in our warehouse in California, US from which we ship all us.ruffoni.net orders.
If a product you are looking for is currently out of stock, you can enter your email address to be notified when it comes back in stock.
If a product you are looking for is not in our US assortment, fill in the form with your shipping address and contact details to request shipment directly from Italy. Please make sure you read our Conditions of Sale before ordering.
We apologize if the item you have received is not what you ordered, or not in top shape!
Please send us an email at firstname.lastname@example.org indicating your order number, what issue you are experiencing with your order, and include a photo. Alternatively, you can reach our Consumer Relations Department at (877) 399-2110 – we’ll do our best to make it right in no time!
If you are not satisfied with your Ruffoni, you can return it within 30 days of ordering for a refund:
• Fill this [hyperlink] form, print and enclose it in your return
• Make sure that your Ruffoni is in the same condition it was received, and in its original packaging
• Send your package “Freight Prepaid” via UPS or Insured Parcel Post (USPS) to:
2005 Meyer Way
Fairfield, CA 94533
Us.ruffoni.net will not be responsible for packages that are not received: make sure to keep your parcel’s receipt and tracking number until your refund has been credited. Please note that the shipping charges are non-refundable.
• Your return will be processed once it arrives at our warehouse and your credit will be issued within 30 days
Please note: orders placed directly with our workshop in Italy are non returnable, unless damaged or faulty. Please read our Conditions of Sale before ordering.
We ship across the United States from Fairfield, California. We offer two shipping methods:
• Ground shipping, always free: please expect 1-2 business days for processing your order and 3-7 business days for UPS to deliver, depending on location
• Expedited shipping: Shipping charges are calculated per total product weight and ship-to address. Pplease expect 1-2 business days for processing your order and approx 2 business days for UPS to deliver, depending on location
We’ll send you an email with the UPS tracking number to monitor your order status as soon as it leaves our warehouse.
Please note that orders to an Army Post Office (APO), Fleet Post Office (FPO), or PO Box will be fulfilled via USPS instead and may take longer to arrive.
Unfortunately, sometimes packages get lost. If, after placing your order, you have not received:
• Tracking information from us within 5 business days
• Your package within 9 business days
Please contact us at email@example.com or (877) 399-2110 with your order number so that we can make it right.
If during a move you have lost the lid of one of your Ruffoni, or you need other spare parts, please write us an email to firstname.lastname@example.org specifying what you need (photos are always useful!) and your full shipping address – we’ll provide a quote to custom-order it directly from Italy.
If a product you are looking for is not available for purchase on us.ruffoni.net, you can custom order it directly from our workshop in Omegna, Italy. Please ensure you read and agree to the following Conditions of Sale before ordering:
The price indicated includes shipping to the contiguous 48 US states. Due to high transport costs, we aren't able to ship orders under EUR 150 at this time. Items below EUR 150 can be shipped as part of a larger order
Please note that the price indicated is in Euros. If you submit an order, we will send you a payment request through PayPal, which will contain a secure link to pay. You do not need a PayPal account to use this, you can "checkout as Guest" and use any credit or debit card of your choice
After receiving payment, we will normally ship your order in approx 1 working week, and expect it to take approx 1 week in transport. If any significant delays are expected, we'll write to let you know before proceeding!
Occasionally, customs authorities might stop a shipment and request the receiver to pay import duties. We have heard of this happening only a few times and in moderate amounts from our customers so far, but we aren't able to predict if this will happen, and if so, in what amount. Custom duties may vary between countries and states and are the responsibility of the receiver
Orders placed directly from the workshop are non returnable. Of course, we always guarantee the quality of our products, so in the rare instance that you receive a damaged piece, please let us know and we'll make it right